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Terms and ConditionsBuzzcraft.Buzzcraft are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@buzzcraft.co.uk Our Contact details: Buzzcraft Ltd Unit 9, Wilsden Business Park, Old Mill Yard, Shay Lane, Wilsden, Bradford, West Yorkshire, BD15 0DR Phone: 01535 271671 Fax: 011535 271791 Email: info@buzzcraft.co.uk Members. You will not disguise your identity or impersonate any other user.You will leave valid contact information to be used only by 'Buzzcraft Ltd' for purposes of regular contact and tracing problems. Registering. 'Buzzcraft Ltd' requires that members leave a valid business name and address, contact name and postcode. These are used to better serve the users. Statutory Rights. We are a UK based company, subject to UK consumer law so dealing with 'Buzzcraft Ltd' is completely safe. None of the information detailed in our Terms and Conditions affects your statutory rights as a consumer. We may not be able to accept your order, or part of your order, prior to despatch due to the following reasons: Authorisation of your payment failed. We made a pricing or product description error. We do not deliver to your area. Any other reasonable cause unforeseen at the time the order was placed. If there are any problems with an order, you will be contacted by one of our expert Customer Service team by email or telephone. If payment has been taken we will credit your account with any sum deducted by us as soon as possible, but no later than 30 days from the date you placed your order. Making An Online Purchase. Making a purchase couldn't be easier, just add products to your basket. Select the product you want, click on ‘add to basket’. After you have finished making your selection, progress through the screens following the instructions carefully, you will be asked for your delivery address details; at this point you can choose to send it to an alternative address, We try to ensure that all products on the website are in stock. If a product is very popular and we do run out we will mark it ‘out of stock’. Please note all purchases must be made online using our website. We cannot accept orders received by post. Orders under £100.00 - carriage charge £7.60 ex VAT Orders over £100.00 carriage paid UK mainland only. There will be an additional surcharge for all deliveries to Europe, Eire and Channel Islands, if applicable. Ordering errors. You are able to correct errors on your order up to the point at which you click on ‘checkout’ on the final page of our ordering process. Acknowledgement and acceptance of your order. We will notify you by email as soon as possible to confirm receipt of your order and then with details confirming delivery of your purchase. We will notify you if the product is not available due to some unforeseen circumstance. Delivery Schedule. We deliver your order right away. We will normally send your order to you in 2 business days . International orders are generally received in under 7 days. Back Orders. Due to supplier demand and product availability, we currenty DO NOT offer Back Orders. Tax Charges. For orders within the European Union, VAT is added at the rate applicable for the UK at the time of purchase. Our UK VAT registration number is GB T.B.C. Credit Card Security. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Events beyond our Control. Buzzcraft Ltd shall have no liability to you for failure to deliver goods, delay in delivery, damage to or defect in goods delivered caused by events or circumstances beyond our reasonable control; including, but not limited to, industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident, acts of terrorism or war. Liability. We shall have no liability to pay any money to you by way of compensation. Buzzcraft Ltd shall have no liability for products delivered which prove to be different from what you ordered, are damaged or defective, or the quantity is incorrect, unless you notify us of the problem via email in writing within 10 working days of the delivery. If you do not receive products ordered within 30 days of the order date, we shall have no liability to you unless you notify us of the problem via email in writing within 40 working days of the expected delivery date.We will also be tracking your delivery with our courier service. If you notify us of a problem our only obligation will be, to make good any shortage or non-delivery, to replace or repair any goods that are damaged or defective, or to refund the amount paid for the goods. Save as precluded by law, we will not be liable for any direct, indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill), howsoever arising, out of any problem you notify to us under this condition. Compliance with import/export regulations is the sole responsibility of the purchaser. Data Protection The Information we collect about you is used for two reasons only: 1. to enable us to process and deliver your order and 2. to provide you with the best possible service. Personal information that we hold will be held securely in accordance with the law and the 1998 UK Data Protection Act. We will never collect sensitive information about you without your consent. We endeavor to ensure the information that we hold will be accurate and up to date. If you want a copy of the information, you can log onto your user profile and view it. If you notify us of any inaccuracies we will correct the errors promptly, or alternatively please logon and make the change yourself. We will not e-mail you except in connection with your current order or query unless you have subscribed to our mailing list. We will not supply any of your details to any third party in the future except for the purposes of debt recovery, unless required by law. The information we collect about you includes: your name, address, telephone number, email address, products ordered, your credit/debit card details will not be held. Remittance Terms. Products remain the property of Buzzcraft Ltd until paid for. Guarantee. We guarantee your satisfaction. Reaching Us If you need to reach us, please email us on info@buzzcraft.co.uk, alternatively, you can call on +44 (0) 1535 271671 or fax us on +44 (0) 1535 271791 or write to us at: Unit 9, Wilsden Business Park, Old Mill Yard, Shay Lane, Wilsden, Bradford, West Yorkshire, BD15 0DR Privacy Policy Craft Paper and Card do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. To understand your obligations as a merchant in the UK consult "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
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| buzzcraftltd Unit 9, Wilsden Business Park, Old Mill Yard, Shay Lane, Wilsden, Bradford, West Yorkshire, BD15 0DR, United Kingdom - Show map - Tel: 01535 271671 Email: info@buzzcraft.co.uk Copyright © buzzcraftltd 2010. Web design by 7 Soft. |